Return & Refund Policy

Overview

At ToolKing.com, we stand behind the quality of every product we sell. If you’re not completely satisfied with your purchase, we’re here to help with a simple and transparent return process.

Eligibility for Returns

• Items must be returned within 14 days of delivery.
• Products must be unused, in original packaging, and include all accessories/manuals.
• Proof of purchase or order number is required.

Non-Returnable Items

Certain items cannot be returned, including:

• Used or damaged products
• Custom or special orders
• Gift cards and promotional items

Return Process

1. Contact our support team at support@toolking.com to request a return authorization.
2. Pack your item securely and include the original receipt.
3. Ship the product back to our return center — the address will be provided by our support team.

Refunds

Once your return is received and inspected, we’ll notify you via email. If approved, your refund will be processed within 5–7 business days to your original payment method.

Exchange Policy

We currently do not offer direct exchanges. To exchange an item, please return it and place a new order for the desired product.

Need Help?

Our support team is available to assist you with returns or product issues. Email us at info@toolking.com or WhatsApp at +92 333 193729.